The Crystal Sanctuary & CS-ECOM

Website Security/Privacy Statement.

SECURITY

Our website is secure when you go through to the payment part of the online sales process. We use SSL (Secure Socket Layer) to protect your personal information. SSL is currently the preferred method to securely transfer credit card and other sensitive data over the internet.

DISCLAIMER

Information on The Crystal Sanctuary & CS-ECOM web site is presented in good faith and updated regularly. But, we cannot guarantee the completeness and accuracy of the information shown, please note we explain the believed properties of the various crystals & mineral jewellery offered. This also applies to the graphic reproduction of our products, variation on displayed colours is expected due to VDU compatibilities and differences.

Accessing the web site means that you agree that The Crystal Sanctuary & CS-ECOM will not be liable for any direct or indirect loss arising from the use of the spiritual or metaphysical information offered on this web site.

COPYRIGHT

© The Crystal Sanctuary & © CS-ECOM 2004. The copyright in the material on this web site rests with The Crystal Sanctuary & CS-ECOM and its suppliers, the universe. Your access to it does not imply a license to reproduce and/or distribute this information. This means that you cannot reproduce and/or distribute this information. However, if you wish to reproduce any text or photo's within this site please just contact us direct.

PRIVACY POLICY

The Crystal Sanctuary & CS-ECOM takes its responsibilities regarding privacy of customer information very seriously. The following privacy policy information explains how we use site visitor \ customer information and how we protect your privacy.

WHY DO WE NEED YOUR INFORMATION AND HOW DO WE USE IT?

When you visit or order with The Crystal Sanctuary & CS-ECOM, we need to know your name, address, telephone and fax numbers, credit or debit card number and expiry date.

This information allows us to process your order. We ask for your telephone number so that we can contact you urgently if there is a problem with your order.

You can also opt for us to remember your address for your next visit. This will make your next ordering process even quicker.

When you subscribe to our e-mail Trade update or newsletter, we ask for your name, Company details address & e-mail address, and email format so that we can send you our e-mail newsletter. You can opt out at any time by clicking the unsubscribe link on the e-mail newsletter.

Unless you request us to (opt-in) We never use the information we collect to notify you about new products or services, important functional changes to the web site and special offers we think you'll find informative. If you would prefer not to receive this information, please send an e-mail to unsubscribe@crystal-sanctuary.co.uk & unsubscribe@cs-ecom.co.uk or unsubscribe@me-time-therapies.co.uk

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personally identifying information. (Web site stats)

WHAT SECURITY DO WE USE TO PROTECT YOUR INFORMATION?

When you order via our website we offer the use of (SSL) secure server software that encrypts all information you input before it is sent to us. This ensures that the information is protected to the highest standard available against unauthorised interception.

In order to comply with our obligations under the Data Protection Acts of 1984 and 1998, we also follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access to that information. At no time is any information held on internet connected computers. Your order is processed then contact information is stored off line. Your credit card or banking details are not stored on any of our internal computer systems or Web site. The Crystal Sanctuary's Bank Of Scotland Merchant agreement states that we must keep copies of all credit card transactions. This are held securely on their premises.

IMPORTANT INFORMATION ABOUT "OUR USE OF COOKIES".

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. These can be deleted by you from your hard drive if you so wish. "adware" is a very well know cookie remover. it's free, you can find it here. www.lavasoft.de

Not all web browsers automatically accept cookies, but you can change your browser settings to suit your needs not what Microsoft tell you your needs are.

In order for the on-line shopping cart to work you "must enable cookies" to get full use and functionality whilst visiting this web site.

The Crystal Sanctuary & CS-ECOM uses "cookies" to provide you with web-site services, namely, track and implement the on-line ordering process. If you block cookies the shopping cart will not work.

We do not employ any Spyware software or hardware on our servers or computer systems

Our cookies do not contain any personally identifying information.

We never disclose information about a customer to any other person or organisation without your consent unless there is an legally binding situation, such as covered by the Data protection Act that requires it or we are legally required to do so.

The Crystal Sanctuary & CS-ECOM will never pass your information on to any third parties companies or individuals.

The Crystal Sanctuary & CS-ECOM never provide aggregate statistics about our customers, sales, traffic patterns and related site information to third-party companies.

YOUR CONSENT

In using our websites The Crystal Sanctuary & CS-ECOM web sites, you consent to the collection and use of this information by The Crystal Sanctuary & CS-ECOM in the ways described above. Internal use only, i.e site website maintenance and to improve shopping and on-line experience.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it. The only time we disclose information is if we are legally oblidged to do so, i.e. by the Police, data Protection agency or by court order.

If you at all concerned about security whilst on any Crystal Sanctuary \ CS-ECOM developed websites please contact their security manager using the SSL secure response form provided here and also in the contacts page of this website.