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Q.
Can
you ensure my privacy,
or will my personal
information be shared
with other companies?
A.
The short answer
is yes and we do not
share confidential
or financial information
with any company or
third party, unless
compelled to do so
by law.
Click here
to view our full Privacy
policy.
Q.
How do I buy an
item?
A.
Please view our
full Terms
& Conditions.
Q.
When will I be charged
for my order?
A.
As soon as it reaches
our order process stage
your chosen payment
method will be charged.
No charge will be made
prior to this. When
you buy on-line via
from our e-shop our
site policy is "if
it's not in stock you
we do not take payment,
unless your order falls
into our special order
exception category.
Exceptions (Special
Orders Policy)
We only offer products
that we actually have
in stock.
However, if we display
a new or special product
and we do not have
it in stock we will
tell you it has to
be ordered specially.
We will then email
or call you with the
expected delivery time,
and full cost. We then
request that you pay
in advance, due to
it being a special
order awaiting our
suppliers delivering
of the goods. There
are no refunds for
specially made or ordered
goods, unless they
are faulty due to faulty
workmanship.)
(This does not affect
your statutory rights.)
Q.
Do you accept international
orders?
A.
Yes, but limited
to the E.U., USA, Canada,
Ireland.
However, we will consider
orders from any country
if they pay by
International BACS
Transfer.
(Full
details on request)
We only accept payments
Pounds Sterling &
Euro's.
Click her to view our
full T&C
policy.
Q.
What is your returns
policy?
A.
The R.T.A. policy is
strict to ensure your
peace of mind also
to ensure that we are
protected by the law
as well.
Click here
to view our returns
policy
Q.
If I don't like
the music can I return
it.
A.
This is common question,
if you have opened
the music the answer
is "NO".
However, if the CD
is faulty due to the
manufacturers or a
factory duplication
error it will be replaced
free of charge.
Click here
to view our returns
policy.
Q.
How do I use your
products?
A.
Click here
to view our Quick Reference
Guide.
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If you have any further
questions please use
the secure response
form.
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